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State Insurance Regulators

When you're buying a home and getting a mortgage, you'll find that you need all kinds of insurance, including homeowner's hazard policies, title, possibly flood, and more. If you have questions about insurance in your state, or need guidance or assistance, here's how to contact the people that can help you.

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

If you have a question or complaint about your insurance company's policies, you should contact the company before you contact your state insurance regulator.

Alabama

Department of Insurance
Consumer Services
PO Box 303351
Montgomery, AL 36130-3351
334-241-4141
E-mail: insdept@insurance.state.al.us
Website: www.aldoi.gov

Alaska

Department of Commerce, Community and Economic Development
Division of Insurance
Consumer Services
550 W. 7th Ave., Suite 1560
Anchorage, AK 99501
907-269-7900
TDD: 800-770-8973
Toll free: 1-800-467-8725
Fax: 907-269-7910
E-mail: insurance@alaska.gov
Website: https://www.commerce.alaska.gov/web/ins/

Arizona

Department of Insurance
Consumer Services
2910 N. 44th St., Suite 210
Phoenix, AZ 85018
602-364-2499
602-364-2977 (in Spanish)
Toll free: 1-800-325-2548
E-mail: consumers@azinsurance.gov
Website: https://insurance.az.gov/

Arkansas

Insurance Department
Consumer Services
1200 W. 3rd St.
Little Rock, AR 72201
501-371-2640
Toll free: 1-800-852-5494
Fax: 501-371-2618
E-mail: insurance.consumers@arkansas.gov
Website: https://insurance.arkansas.gov/

California

Department of Insurance
Consumer Services Division
300 Capitol Mall, Suite 1700
Sacramento, CA 95814
Toll free: 1-800-927-4357
TTY: 1-800-482-4833
Email: https://cdiapps.insurance.ca.gov/contactus/default.aspx
Website: www.insurance.ca.gov

Colorado

Department of Regulatory Agencies
Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
303-894-7490
Toll free: 1-800-930-3745
TDD/TTY: 303-894-7880
E-mail: dora_ins_website@state.co.us
Website: https://www.colorado.gov/dora/division-insurance

Connecticut

Insurance Department
Consumer Affairs
PO Box 816
Hartford, CT 06142-0816
860-297-3900
Toll free: 1-800-203-3447
Fax: 203-297-3872
E-mail: insurance@ct.gov
Website: http://www.ct.gov/cid/site/default.asp

Delaware

Insurance Department
Consumer Services
841 Silver Lake Blvd.
Dover, DE 19904
302-674-7310
Toll free: 1-800-282-8611
E-mail: consumer@deins.state.de.us
Website: https://insurance.delaware.gov/

District of Columbia

Department of Insurance, Securities and Banking
Consumer Services
1050 First St., NE, Suite 801
Washington, DC 20002
202-727-8000
Fax: 202-535-1196
E-mail: info.disb@dcgov.org
Website: http://disb.dc.gov

Florida

Office of Insurance Regulation
Consumer Services
200 E. Gaines St.
Tallahassee, FL 32399
850-413-3140
Toll free in FL: 1-800-693-5236
TDD: 800-640-0886
Email: Consumer.Services@myfloridacfo.com
Website: https://www.floir.com/

Georgia

Insurance and Safety Fire Commissioner
Consumer Services
2 Martin Luther King, Jr., Dr.
West Tower, Suite 704
Atlanta, GA 30334
404-656-2070
Toll free: 1-800-656-2298
TDD/TTY: 404-656-4031
Fax: 404-657-8542
Email: Consumer@oci.ga.gov
Website: https://www.oci.ga.gov/

Hawaii

Department of Commerce and Consumer Affairs
Insurance Division
PO Box 3614
Honolulu, HI 96811
808-586-2790 (Honolulu)
808-974-4000 (Hawaii)
808-274-3141 (Kauai)
808-984-2400 (Maui)
Toll free: 1-800-468-4644
E-mail: insurance@dcca.hawaii.gov
Website: http://cca.hawaii.gov/ins/

Idaho

Department of Insurance
Consumer Services
700 W. State St., 3rd Floor
Boise, ID 83720-0043
208-334-4319
Toll free: 1-800-721-3272
Email (form): Web form
Website: https://doi.idaho.gov/

Illinois

Illinois Department of Insurance
320 W. Washington St.
Springfield, IL 62767
217-782-4515
Toll free: 1-877-527-9431
Toll free: 1-866-445-5364
TTY: 1-866-323-5321
E-mail: DOI.InfoDesk@illinois.gov
Website: https://insurance.illinois.gov/

Indiana

Department of Insurance
Consumer Services
311 W. Washington St., Suite 300
Indianapolis, IN 46204
317-232-2395
Toll free: 1-800-622-4461
Fax: 317-234-2103
Email: consumerservices@idoi.in.gov
Website: www.state.in.us/idoi/

Iowa

Insurance Division
Market Regulation Bureau
601 Locust St., 4th Floor
Des Moines, IA 50309
515-281-6348
Toll free: 1-877-955-1212
Fax: 515-281-3059
Email (form): Web form
Website: https://iid.iowa.gov/

Kansas

Insurance Department
Consumer Assistance Division
420 S.W. 9th St.
Topeka, KS 66612
785-296-7829
Toll free: 1-800-432-2484
TDD/TTY toll free 1-877-235-3151
Fax: 785-296-5806
E-mail: kid.commissioner@ks.gov
Website: www.ksinsurance.org

Kentucky

Department of Insurance
Consumer Protection Division
PO Box 517
Frankfort, KY 40602-0517
502-564-6034
Toll free: 1-800-595-6053
TTY: 1-800-648-6056
E-mail: doi.info@ky.gov
Website: http://insurance.ky.gov/

Louisiana

Department of Insurance
Office of Consumer Advocacy
PO Box 94214
Baton Rouge, LA 70804-9214
225-219-4775
225-342-5900
Toll free: 1-800-259-5300
E-mail: consumeradvocacy@ldi.la.gov
Website: www.ldi.state.la.us

Maine

Department of Professional and Financial Regulation
Bureau of Insurance
34 State House Station
Augusta, ME 04333
207-624-8475
Toll free: 1-800-300-5000
Fax: 207-624-8599
E-mail: mailto:Insurance.PFR@maine.gov
Website: https://www.maine.gov/pfr/insurance/

Maryland

Insurance Administration Consumer Division
200 St. Paul Pl., Suite 2700
Baltimore, MD 21202
410-468-2000
Toll free: 1-800-492-6116
TTY: 1-800-735-2258
Fax: 410-468-2307
Email (form): Web form
Website: www.mdinsurance.state.md.us

Massachusetts

Division of Insurance Consumer Services Section
1000 Washington St., Suite 810
Boston, MA 02118
617-521-7794
Toll free: 1-877-563-4467
TTY: 1-800-720-3480
E-mail: mailto:doicss.mailbox@state.ma.us
Website: https://www.mass.gov/orgs/division-of-insurance

Michigan

Department of Insurance and Financial Services
530 W. Allegan Street, 7th Floor
PO Box 30220
Lansing, MI 48909
517-284-8800
Toll free: 1-877-999-6442
E-mail: mailto:difs-info@michigan.gov
Website: http://www.michigan.gov/difs/

Minnesota

Department of Commerce Insurance Division
85 7th Pl. E, Suite 500
St. Paul, MN 55101
651-539-1600
Toll free: 1-800-657-3602
E-mail: consumer.protection@state.mn.us
Website: https://mn.gov/commerce/consumers/

Mississippi

Insurance Department Consumer Services Division
PO Box 79
Jackson, MS 39205-0079
601-359-3569
Toll free: 1-800-562-2957
E-mail: consumer@mid.state.ms.us
Website: http://www.mid.ms.gov/

Missouri

Department of Insurance, Financial, and Professional Registration
Consumer Affairs Division
301 West High St., Room 530
PO Box 690
Jefferson City, MO 65102-0690
573-751-4126
Toll free: 1-800-726-7390
TTY: 573-526-4536
E-mail: consumeraffairs@insurance.mo.gov
Website: https://www.insurance.mo.gov/

Montana

Commissioner of Securities and Insurance
Insurance Division
840 Helena Ave.
Helena, MT 59601
406-444-2040
Toll free: 1-800-332-6148
TTY: 406-444-3426
Fax: 406-444-3497
Website: http://csimt.gov/

Nebraska

Department of Insurance
Consumer Affairs
Terminal Building
941 "O" St., Suite 220
PO Box 82089
Lincoln, NE 68501-2089
402-471-2201
Toll free: 1-877-564-7323
TTY: 1-800-833-7352
Fax: 402-471-6559
Email: DOI.ConsumerAffairs@nebraska.gov
Website: https://doi.nebraska.gov/

Nevada

Department of Business and Industry
Division of Insurance
Consumer Services Section
1818 E. College Pkwy., Suite 103
Carson City, NV 89706
775-687-0700
Toll free: 1-888-872-3234
Fax: 775-687-0787
E-mail: cscc@doi.state.nv.us
Website: http://doi.nv.gov/

New Hampshire

Insurance Department
Consumer Services Division
21 S. Fruit St., Suite 14
Concord, NH 03301
603-271-2261
Toll free: 1-800-852-3416
TTY: 1-800-735-2964
Fax: 603-271-1406
E-mail: consumerservices@ins.nh.gov
Website: https://www.nh.gov/insurance/

New Jersey

Department of Banking and Insurance
Consumer Inquiries and Complaints
PO Box 471
Trenton, NJ 08625-0471
609-292-7272
Toll free: 1-800-446-7467
Fax: 609-454-8468
Website: http://www.state.nj.us/dobi/index.html

New Mexico

Superintendent of Insurance
Consumer Assistance Bureau
1120 Paseo De Peralta - 4th flr
PO Box 1689
Santa Fe, NM 87501
505-827-4601
Toll free: 1-855-427-5674
Fax: 505-827-4734
Email: osi.ask@state.nm.us
Website: https://www.osi.state.nm.us/

New York

Department of Financial Services
Insurance Department
Consumer Assistance Unit
One Commerce Plaza
Albany, NY 12257
212-480-6400
Toll free: 1-800-342-3736
Fax: 518-474-6630
Email (form): Web form
Website: http://www.dfs.ny.gov/consumer/consindx.htm

North Carolina

Department of Insurance
Consumer Services
1201 Mail Service Center
Raleigh, NC 27699-1201
919-807-6750
Toll free: 1-855-408-1212
Fax: 919-733-0085
E-mail: consumer@ncdoi.net
Website: www.ncdoi.com

North Dakota

Insurance Department
Consumer Assistance Center
600 East Boulevard Ave.
Bismarck, ND 58505-0320
701-328-2440
Toll free: 1-800-247-0560
TTY: 1-800-366-6888
E-mail: insurance@nd.gov
Website: www.nd.gov/ndins/

Ohio

Department of Insurance
Consumer Affairs
50 West Town Street - Suite 300
Columbus, OH 43215-1067
614-644-2658
Toll free: 1-800-686-1526
Toll free: 1-800-686-1527 (Fraud Hotline)
TTY: 614-644-3745
E-mail (form): Web form
Website: https://www.insurance.ohio.gov

Oklahoma

Insurance Department
Consumer Assistance
Five Corporate Plaza
3625 N.W. 56th St., Suite 100
Oklahoma City, OK 73112
405-521-2828
Toll free in OK: 1-800-522-0071
Fax: 405-521-6635
E-mail (form): Web form
Website: https://www.ok.gov/oid/

Oregon

Division of Financial Regulation
Insurance Division
PO Box 14480
Salem, OR 97309-0405
503-378-4140
Toll free: 1-888-877-4894
Fax: 503-947-7862
E-mail: cp.ins@oregon.gov
Website: http://dfr.oregon.gov/Pages/index.aspx

Pennsylvania

Insurance Department
Consumer Services
1326 Strawberry Square
Harrisburg, PA 17120
717-783-2153
Toll free: 1-877-881-6388
TTY: 717-783-3898
Fax: 717-787-8585
Email (form): www.insurance.pa.gov/Pages/ContactUs.aspx
Website: http://www.insurance.pa.gov/Pages/default.aspx

Puerto Rico

Office of the Commissioner of Insurance
B5 Calle Tabonuco, Suite 216 PMB 356
Guaynabo, PR 00968-3029
787-304-8686
1-888-722-8686
Fax: 787-273-6082
Website: http://ocs.pr.gov/ocspr/

Rhode Island

Department of Business Regulation
Insurance Division
1511 Pontiac Ave., Bldg. 69-2
Cranston, RI 02920
401-462-9520
Fax: 401-462-9532
E-mail: DBR.Insurance@dbr.ri.gov
Website: http://www.dbr.state.ri.us/divisions/insurance/

South Carolina

Department of Insurance
Consumer Services
1201 Main Street - Suite 1000
PO Box 100105
Columbia, SC 29202-3105
803-737-6180
Toll free: 1-800-768-3467
E-mail: info@doi.sc.gov
Website: www.doi.sc.gov/

South Dakota

Department of Labor and Regulation
Division of Insurance
124 S. Euclid Ave., 2nd Floor
Pierre, SD 57501
605-773-3563
Fax: 605-773-5369
E-mail (form): Web form
Website: https://dlr.sd.gov/insurance/

Tennessee

Department of Commerce and Insurance
Consumer Insurance Services
500 James Robertson Pkwy. - 5th flr
Nashville, TN 37243
615-741-2241
Toll free: 1-800-342-4029
E-mail: Ask.TDCI@TN.Gov
Website: https://www.tn.gov/commerce/insurance.html

Texas

Department of Insurance
Consumer Protection (111-1A)
333 Guadalupe
PO Box 149091
Austin, TX 78714-9091
512-463-6000
Toll free: 1-800-252-3439
E-mail: ConsumerProtection@tdi.texas.gov
Website: http://www.tdi.texas.gov/

Utah

Insurance Department
Consumer Service
State Office Building, Suite 3110
350 N. State St.
Salt Lake City, UT 84114
801-538-3800
Toll free: 1-800-439-3805
Fax: 801-538-3829
TTY: 801-538-3826
Website: https://insurance.utah.gov/

Vermont

Department of Financial Regulation
Insurance Consumer Services
89 Main St.
Montpelier, VT 05620-3101
802-828-3302
Toll free: 1-800-964-1784
E-mail: dfr.insuranceinfo@vermont.gov
Website: http://www.dfr.vermont.gov/insurance/insurance-division

Virgin Islands

Division of Banking and Insurance
5049 Kongens Gade
Charlotte Amalie
St. Thomas, VI 00802
340-774-7166
Fax: 340-774-9458
Website: http://ltg.gov.vi/division-of-banking-and-insurance.html

Virginia

State Corporation Commission
Bureau of Insurance
PO Box 1157
Richmond, VA 23218-1157
804-371-9741
Toll free in VA: 1-800-552-7945
TTY: 804-371-9206
E-mail: BureauOfInsurance@scc.virginia.gov
Website: https://www.scc.virginia.gov/boi/

Washington

Office of the Insurance Commissioner
Consumer Protection
PO Box 40255
Olympia, WA 98504-0255
360-725-7100
Toll free: 1-800-562-6900
TTY: 360-586-0241
Fax: 360-586-2018
E-mail (form): Web form
Website: https://www.insurance.wa.gov/

West Virginia

Offices of the Insurance Commissioner
Consumer Service
PO Box 50540
Charleston, WV 25305-0540
304-558-3386
Toll free: 1-888-879-9842
TTY: 1-800-435-7381
Fax: 304-558-4965
E-mail: OICConsumerServices@wv.gov
Website: www.wvinsurance.gov

Wisconsin

Office of the Commissioner of Insurance
PO Box 7873
Madison, WI 53707-7873
608-266-3585
Toll free: 1-800-236-8517
TDD: Dial 711 and ask for 608-266-3586
E-mail: ocicomplaints@wisconsin.gov
Website: https://oci.wi.gov/Pages/Homepage.aspx

Wyoming

Department of Insurance
Consumer Affairs Section
106 E. 6th Ave.
Cheyenne, WY 82001
307-777-7401
Toll free in WY: 1-800-438-5768
E-mail (form): http://doi.wyo.gov/contact-us
Website: insurance.state.wy.us/

This listing is extracted from the Consumer Action Handbook, one of the most popular books published by the Federal government. This handy guide also includes lists of other State regulatory agencies. We highly recommend this as a source of consumer information!

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