With the Income You Need to Buy a Median-Priced Home rising - you may need to Learn About Adjustable Rate Mortgages to preserve affordability.

With the Income You Need to Buy a Median-Priced Home rising - you may need to Learn About Adjustable Rate Mortgages to preserve affordability.

LoanDepot Mortgage Review 2022

Established 2010

26642 Towne Centre Dr. Foothill Ranch, CA

NMLS #174457


LoanDepot offers a fully online mortgage process with their Mello smart-form technology but also have about 200 location across the U.S. They offer a variety of loan products, numerous educational articles, and select benefits for their existing customers. Their rates are not available online until after you’ve applied.

Good Fit For:

Customers that want a digital mortgage process with the option to receive in-person support in select retail locations.


  • Large variety of loan products offered
  • Fully online mortgage process for those that want a digital experience
  • Physical locations available in some parts of the U.S.

Things to keep in mind:

  • They don’t display their rate information until after you’ve applied
  • No Home Equity loans or HELOC products available


Purchase Options

  • Conventional
  • FHA
  • VA
  • Jumbo Loan
  • USDA
  • Non-QM

Refinance Options

  • Rate and Term
  • Cash-out Refinance

Customer Experience

LoanDepot is a California-based mortgage lender established in 2010. They offer a pretty comprehensive list of loan product options, though they do not offer a Home Equity loan or Home Equity Line of Credit product. They do offer Fannie Mae Homestyle Renovation loans for those homes that could use some work. Their loan officers can answer your questions and recommend loan products that would suit you best.

LoanDepot utilizes their proprietary Mello smart form online platform, which can handle a customer’s entire digital experience from application to closing. This technology used to be what their team used behind-the-scenes but they made improvements and gave access to the public to be able to handle much of the mortgage process themselves.

Borrowers who don’t want a fully-online process will be glad to know that they have the option to seek in-person assistance at any of about 200 LoanDepot physical retail locations across the U.S.

LoanDepot provides customers with a fair amount of general education materials in their Knowledge Café so they can research a variety of mortgage related topics. However, they do not provide rates until you apply, though they are around industry-average once you get to them.

LoanDepot would also like to keep you as a customer and offers to waive lender fees for their existing customers that are refinancing with them. They also offer the Grand Slam Package, which offers up to $7,000 back at closing if you work with one of their affiliated agents and meet some other criteria, which should be confirmed with your loan officer.


  • Reviewer
  • A+
  • [ 4.4/ 5]
  • [ 4.5/ 5]
  • [ 4.5/ 5]
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