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How to Find Your State Banking Authorities

State Banking Authorities

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of "Selected Federal Agencies".

Alabama

Center for Commerce, Suite 689
401 Adams Ave.
Montgomery, AL 36130-1201
334-242-3452
Fax: 334-242-3500
www.bank.state.al.us

Alaska

Division of Banking and Securities
Department of Commerce, Community and Economic Development
P.O. Box 11807
Juneau, AK 99811-0807
907-465-2521
TDD: 907-465-5437
Fax: 907-465-2549

Arizona

State Banking Department
2910 North 44th St., Suite 310
Phoenix, AZ 85018
602-255-4421
Toll free in AZ: 1-800-544-0708
Fax: 602-381-1225
www.azdfi.gov

Arkansas

State Bank Department
400 Hardin Rd., Suitre 100
Little Rock, AR 72211
501-324-9019
Fax: 501-324-9028
E-mail: asbd@banking.state.ar.us
www.arkansas.gov/bank

California

State Department of Financial Institutions
111 Pine St., Suite 1100
San Francisco, CA 94111
415-263-8555
Toll free in CA: 1-800-622-0620 (for consumer complaints against CA state-licensed banks, the "800" number reaches the Consumer Services Office, located in Sacramento, CA).
Fax: 415-989-5310
E-mail: consumer@dfi.ca.gov
www.dfi.ca.gov

Colorado

Department of Regulatory Agencies
1560 Broadway, Suite 1175
Denver, CO 80202
303-894-7575
Fax: 303-894-7570
E-mail: banking@dora.state.co.us
www.dora.state.co.us/banking/

Connecticut

Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103
860-240-8200
Toll free in CT: 1-800-831-7225
Fax: 860-240-8178
www.state.ct.us/dob

Delaware

555 East Lockerman St., Suite 210
Dover, DE 19901
302-739-4235
Fax: 302-739-2356
E-mail: choffecker@state.de.us
banking.delaware.gov

District of Columbia

Department of Insurance, Securities and Banking
1400 L St., NW
Washington, DC 20005
202-727-1563
Fax: 202-727-1290
www.dbfi.dc.gov

Florida

200 East Gaines St.
Tallahassee, FL 323990300
850-413-3100
Toll free in FL: 1-800-342-2762
TDD: 850-410-9700
Fax: 850-488-2349
www.fldfs.com

Georgia

Department of Banking and Finance
2990 Brandywine Rd., Suite 200
Atlanta, GA 30341-5565
770-986-1653
Toll free in GA: (888) 986-1633
Fax: 770-986-1654
www.gadbf.org

Hawaii

Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221
P.O. Box 2054
Honolulu, HI 96805
808-586-2820
Toll free in Molokai/Lanai: 1-800-468-4644
Toll free in Kauai: 1-800-274-3141
Toll free in Maui: 1-800-984-2400
Toll free in Hawaii: 1-800-974-4000
TDD/TTY: 808-586-2820
Fax: 808-586-2818
E-mail: dfi@dcca.hawaii.gov
www.hawaii.gov/dcca/dfi

Idaho

Department of Finance
PO Box 83720
Boise, ID 83720-0031
208-332-8000
Toll free in ID: 1-888-346-3378
Fax: 208-332-8098

finance.idaho.gov

Illinois

310 South Michigan Ave., Suite 2130
Chicago, IL 60604
312-793-3000
Toll free: 1-877-793-3470
TDD: 312-793-0291
Fax: 312-793-7097
www.idfpr.com/default.asp

Indiana

Department of Financial Institutions
30 S. Meridian Street, Suite 300
Indianapolis, IN 46204
317-232-3955
Toll free in IN: 1-800-382-4880
Fax: 317-232-7655
www.in.gov/dfi

Iowa

200 East Grand, Suite 300
Des Moines, IA 50309-1827
515-281-4014
Toll free: 1-800-972-2018
Fax: 515-281-4862
www.idob.state.ia.us

Kansas

Office of the State Bank Commissioner
700 Jackson St., Suite 300
Topeka, KS 66603-3714
785-296-2266
Toll free: 1-877-387-8523 (Consumer Helpline)
Fax: 785-296-0168
www.osbckansas.org

Kentucky

Department of Financial Institutions
1025 Capitol Center Dr., Suite 200
Frankfort, KY 40601
502-573-3390
Toll free: 1-800-223-2579
Fax: 502-573-8787
www.kfi.ky.gov

Louisiana

Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70804-9095
225-925-4660
Fax: 225-925-4524
E-mail: la_ofi@mail.premier.net
www.ofi.state.la.us

Maine

36 State House Station
Augusta, ME 04333-0036
207-624-8570
Toll free: 1-800-965-5235
TDD: 207-624-8563
Fax: 207-624-8590
www.mainebankingreg.org

Maryland

Commisioner of Financial Regulation
500 North Calvert St., Suite 402
Baltimore, MD 21202
410-230-6100
Toll free in MD: 1-888-784-0136
TTY: 410-767-2117
Fax: 410-333-0475
E-mail: fin_reg@dllr.state.md.us
www.dllr.state.md.us/finance/

Massachusetts

One South Station
Boston, MA 02110
617-956-1500
Toll free in MA: 1-800-495-2265
TDD: 617-956-1577
Fax: 617-956-1597
www.mass.gov/dob

Michigan

Office of Financial and Insurance Services
611 W. Ottawa St., 3rd Floor
P.O. Box 30220
Lansing, MI 489330220
517-373-3460
Toll free: 1-877-999-6442
Fax: 517-335-4978
www.michigan.gov/ofis

Minnesota

Department of Commerce
85 Seventh Place East, Suite 500
St. Paul, MN 55101
651-296-2715
Fax: 651-296-8591
E-mail: kevin.murphy@state.mn.us
www.commerce.state.mn.us

Mississippi

Department of Banking and Consumer Finance
P.O. Box 23729
Jackson, MS 39205-3729
601-359-1031
Toll free in MS: 1-800-844-2499
Fax: 601-359-3557
E-mail: bass@dbcf.state.ms.us
www.dbcf.state.ms.us

Missouri

PO Box 716
Jefferson City, MO 65102
573-751-3242
Fax: 573-751-9192
E-mail: finance@ded.mo.gov
www.missouri-finance.org

Montana

Division of Banking & Financial Institutions
301 South Park, Suite 316
PO Box 200546
Helena, MT 59620-0546
406-841-2920
Fax: 406-841-2930

Nebraska

1230 "O" St., Suite 400
PO Box 95006
Lincoln, NE 68509-5006
402-471-2171
Fax: 402-471-3062
www.ndbf.org

Nevada

Financial Institutions Division
Department of Business & Industry
2501 E. Sahara Ave, #300
Las Vegas, NV 89704
702-486-4120
Fax: 702-486-4563
E-mail: ctidd@fid.state.nv.us
www.fid.state.nv.us

New Hampshire

64B Old Suncook Rd.
Concord, NH 03301
603-271-3561
TDD/TTY toll free: 1-800-735-2964
Fax: 603-271-1090
www.state.nh.us/banking

New Jersey

Department of Banking and Insurance
20 West State St.
P.O. Box 325
Trenton, NJ 08625
609-292-3420 (Banking)
Fax: 609-292-5571
www.njdobi.org/

New Mexico

Regulation and Licensing Department
2550 Cerrillos Rd., 3rd Floor
Santa Fe, NM 87501
505-426-4885
Fax: 505-476-4670
E-mail: rldfid@state.nm.us
www.rld.state.nm.us/FID/

New York

Banking Department
One State Street
New York, NY 10004
212-709-5470
Toll free in NY: 1-877-BANK-NYS (consumer services hotline)
Fax: 212-709-3582
www.banking.state.ny.us

North Carolina

4309 Mail Service Center
Raleigh, NC 27699-4309
919-733-3016
Fax: 919-733-6918
www.banking.state.nc.us

North Dakota

Department of Financial Institutions
2000 Schafer St.
Suite G
Bismarck, ND 58501-1204
701-328-9933
TDD toll free in ND: 1-800-366-6888
Fax: 701-328-9955
www.discovernd.com/dfi

Ohio

Department of Commerce
77 South High St., 21st Floor
Columbus, OH 43215-6120
614-728-8400
614-466-2932
Fax: 614-644-1631
www.com.state.oh.us/dfi

Oklahoma

State Banking Department
4545 North Lincoln Blvd., Suite 164
Oklahoma City, OK 73105
405-521-2782
Fax: 405-522-2993
www.osbd.state.ok.us

Oregon

Division of Finance and Corporate Securities
350 Winter St., NE, Room 410
Salem, OR 97310
503-378-4140
Toll free: 1-866- 814-9710 (Fraud and complaint investigation)
TTY: 503-378-4100
Fax: 503-947-7862
E-mail: dcbs.dfcsmail@state.or.us
www.oregondfcs.org

Pennsylvania

Department of Banking
333 Market St.
16th Floor
Harrisburg, PA 17101-2290
717-787-6991
Toll free in PA: 1-800-PA-BANKS
TDD toll free: 1-800-679-5070
Fax: 717-787-8773
www.banking.state.pa.us

Puerto Rico

Fernandez Juncos Station
PO Box 11855
San Juan, PR 009103855
787-723-3131
Fax: 787-723-4042
www.cif.gov.pr

Rhode Island

Division of Banking
Department of Business Regulation
233 Richmond St., Suite 231
Providence, RI 029034231
401-222-2405
TDD/TTY: 401-222-2999
Fax: 401-222-5628
E-mail: BankInquiry@dbr.state.ri.us
www.dbr.state.ri.us

South Carolina

1015 Sumter St., Room 309
Columbia, SC 29201
803-734-2001
Fax: 803-734-2013

South Dakota

Division of Banking
217 1/2 W. Missouri Ave.
Pierre, SD 57501-4590
605-773-3421
Fax: 605-773-5367
www.state.sd.us/banking

Tennessee

The Nashville City Center
511 Union Street, 4th Floor
Nashville, TN 37219
615-253-2023
Toll Free: 1-800-778-4215
TDD/TTY: 615-253-7794
E-mail:www.tennessee.gov/tdfi

Texas

Department of Banking
2601 North Lamar
Austin, TX 78705
512-475-1300
Toll free in TX: 1-877-276-5554
Fax: 512-475-1313
www.banking.state.tx.us

Utah

PO Box 146800
Salt Lake City, UT 84114-6800
801-538-8830
Fax: 801-538-8894
www.dfi.utah.gov

Vermont

Department of Banking, Insurance, Securities and Health Care Administration
89 Main St., Drawer 20
Montpelier, VT 05620-3101
802-828-4872
802-828-3307 (Banking)
Toll free: 1-800-964-1764 (All insurance except health)
Toll free: 1-800-631-7788 (Health Care)
Fax: 802-828-3306
E-mail: rmcNaughton@bishca.state.vt.us
www.bishca.state.vt.us

Virgin Islands

Kongen's Gade #18
Charlotte Amalie
St. Thomas, VI 00802
340-774-2991
Fax: 340-774-6953

Virginia

Bureau of Financial Institutions
1300 East Main St., Suite 800
P.O. Box 640
Richmond, VA 23218-0640
804-371-9657
Toll free in VA: 1-800-552-7945
TDD: 804-371-9206
Fax: 804-371-9416
www.scc.virginia.gov

Washington

PO Box 41200
Olympia, WA 98504-1200
360-902-8700
Toll free: 1-877-RING-DFI
Fax: 360-586-5068
www.dfi.wa.gov

West Virginia

WV Division of Financial Institutions
900 Pennsylvania Ave. Ste 306
Charleston, WV 25302-
304-558-2294
Fax: 304-558-0442
www.dfi.wv.gov

Wisconsin

345 West Washington Ave., 3rd Floor
Madison, WI 53708
608-264-7969
Toll free in WI: 1-800-452-3328
Fax: 608-264-7968
www.wdfi.org

Wyoming

Division of Banking
Herschler Bldg.
3rd Floor, East
Cheyenne, WY 82002
307-777-7797
Fax: 307-777-3555
E-mail: maitchison@wyaudit.state.wy.us
audit.state.wy.us/banking

This listing is extracted from the Consumer Action Handbook, one of the most popular books published by the Federal government. This handy guide also includes lists of other State regulatory agencies. We highly recommend this as a source of consumer information!

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